SOR通过测量压力,液位,温度和流量的精密仪器为石油,天然气,电力和核工业提供服务。 SOR产品代表了质量,可靠性和耐用性的行业金标准。没有公司能够制造出更好的产品,也没有公司以更好的保修或更好的客户服务来支持其产品。
SOR在全球范围内持续增长的原因之一是我们愿意倾听客户的特定需求,并开发满足这些需求的定制解决方案。实际上,SOR生产和交付的大多数产品都是按订单设计的。继续设计和开发集成了无线和智能技术等功能的产品。
质量是SOR产品的标志。几十年前建造的SOR仪器仍在现场,最恶劣的环境中,每天每一分钟都在工作。 SOR在1993年获得了最高的质量注册证书-ISO:9001,从那以后SOR每年都继续实现这一目标。
公司文化
SOR的不同
数十年来,坚固耐用的SOR产品质量和耐用性一直是该公司在全球测量和控制领域取得成功的关键。为什么?因为SOR的现场人员和客户服务代表会花时间聆听您完成工作所需的具体信息。通常,这会导致采用标准产品并重新设计以适合您的单个应用程序。在SOR,灵活性无与伦比–这就是我们每天开展业务的方式。实际上,SOR提供的大多数产品都是按订单生产的。借助SOR内部的机械车间和员工工程师,灵活性可以更快地移动。
诚实–为何SOR的现有客户会不断回来,这已经不是什么秘密了。 SOR提供了最可靠的产品,并获得了业界最令人印象深刻的保修支持。与许多试图向您出售更昂贵产品的公司不同,SOR为您提供完成工作所需的一切。如果您不需要其他服务,SOR将是第一个通知您的人。综上所述,SOR很容易开展业务。
灵活性– SOR现场人员和客户服务代表会花时间聆听您完成工作所需的具体信息。通常,这会导致采用标准产品并重新设计以适合您的单个应用程序。在SOR,灵活性无与伦比–这就是SOR每天开展业务的方式。
好人
一旦找到出色的员工,我们就会紧缩。一旦加入团队,SOR员工就很少离开。我们有许多在SOR工作超过20年的员工,我们相信他们的奉献精神和服务应得到认可。与我们的一位客户服务代表交谈时,您会很快发现他们知道他们在说什么。这是因为SOR客户服务代表的平均服务水平已超过十年。
人们对SOR的评价
在许多公司都面临经济挑战的时代,SOR正在扩展。SOR生产的所有产品中约有65%出口到北美以外。尽管最近经济不景气,但SOR不仅幸存下来,而且蒸蒸日上,并且一些出版物也注意到了SOR的成功。堪萨斯城之星将SOR纳入了一篇专题文章,重点关注成功的郊区企业,
SOR的成功还体现在美联储第十区的官方出版物“10”中。
社区意识
在SOR,您不会找到更多关注和关怀的人。一年几次,SOR将提供早餐或进行义卖(SOR的员工也是非常好的厨师!),所得款项将用于帮助当地社区,教堂或学校建立新的运动场或棒球场。员工一直在组织各种努力,以抗击危及生命的疾病或为有需要的人提供温饱。一名SOR员工最近通过大峡谷远足12.5英里,以帮助为白血病和淋巴瘤协会筹集资金。
团队合作
SOR的大多数员工都在商店的其他地方工作。这种交叉培训建立了团队合作精神,因为他们知道生产过程其他阶段的期望。(这也可以带来更好的产品。)管理还注重团队概念。SOR员工有权干自己的工作,并鼓励他们提出改进方法。领导力致力于始终保持可用,平易近人并愿意倾听。
SOR serves the oil and gas, power and nuclear industries with precision instruments that measure pressure, level, temperature and flow. SOR products represent the industry gold standard for quality, reliability and durability. No company builds a better product, and no company backs their products with better warranties or better customer service.
One reason for the continued worldwide growth of SOR is our willingness to listen to our customers’ specific needs and develop customized solutions to meet those needs. In fact, a majority of the products we manufacture and deliver are specially engineered to order. Products continue to be engineered and developed that integrate features such as wireless and Smart technologies.
Quality is the hallmark of our products. There are SOR instruments built decades ago that are still in the field, in the harshest environments, doing their jobs every minute of every day. In 1993 SOR earned the highest level of quality registration – ISO:9001 – and we’ve continued to achieve that goal every year since.
Company Culture
The SOR Difference
The rugged quality and durability of SOR products have been at the center of the company’s global success in measurement and control for many decades. Why? Because our field personnel and customer service representatives take the time to listen to what you specifically need to get the job done. Often that results in taking a standard product and re-designing it to fit your individual application. At SOR, flexibility is nothing out of the ordinary – it’s how we do business every day. In fact, most of the products we deliver are made to order. And with our in-house machine shop and on-staff engineers, flexibility moves with even greater speed.
Honesty – It’s no secret why our current customers keep coming back. SOR delivers the most reliable products backed by the most impressive warranties in the industry. And unlike many companies that try to sell you a more expensive product, we give you exactly what it takes to get the job done. If you don’t need the extras, we’ll be the first to let you know. To sum it up, we’re easy to do business with.
Flexibility – SOR field personnel and customer service representatives take the time to listen to what you specifically need to get the job done. Often that results in taking a standard product and re-designing it to fit your individual application. At SOR, flexibility is nothing out of the ordinary – it’s how we do business every day.
Good People
Once we find an exceptional employee, we hold on tight. And once they’re part of the team, SOR employees seldom leave. We have many employees who have worked at SOR for more than two decades, and we believe their dedication and service should be recognized. When you speak to one of our customer service representatives, you’ll quickly discover that they know what they’re talking about. That’s because the average SOR customer service rep has been with us for more than a decade.
What People are Saying About SOR
In an age where many companies are facing economic challenges, SOR is expanding. Approximately 65% of all the products we manufacture are exported outside North America. Despite the recent economic downturn, SOR has not only survived but thrived, and several publications have taken notice of our success. The Kansas City Star included SOR in a feature article that focused on successful suburban businesses,
The success of SOR is also featured in the “10” – the official publication of the Federal Reserve’s 10th district.
Community Consciousness
At SOR, you won’t find a more concerned and caring group of people. Several times a year we’ll serve breakfast or hold a bake sale (SOR employees are really good cooks, too!) with the proceeds going to help a local community, church or school build a new playground or baseball field. Employees are constantly organizing efforts to fight life-threatening diseases or provide food and clothing to the needy. One SOR employee recently hiked 12.5 miles through the Grand Canyon to help raise funds for the Leukemia and Lymphoma Society.
Teamwork
Most of the employees at SOR have worked in other parts of the shop. This cross-training builds teamwork because they know what to expect from other stages of the production process. (It also results in a better product.) Management is also focused on the team concept. Employees are empowered to do their jobs and encouraged to suggest ways to improve. Leadership is committed to always being available, approachable and willing to listen.
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